JewishGen's mailing list server (Lyris) can only read and send email messages sent in "Plain Text" format. Messages sent in other formats — MultiPart, MIME or HTML format — come out as unintelligible text or blank messages to many recipients, thus all JewishGen mailing lists require that messages be sent in "Plain Text" format only.
Here are instruction on how to set "Plain Text" format in several popular email programs:
| Micosoft Outlook | Outlook Express | Netscape | America Online (AOL) |
| Eudora | MSN Mail | Hotmail | others |
From the toolbar, on the "Tools" menu, select the "Options..." button, then select the "Mail Format" tab. Under "Send in this Format", select "Plain Text", and press the "OK" button.
From the toolbar, on the "Tools" menu, select the "Options..." button, then select the "Send" tab. Under "Mail Sending Format", select "Plain text". Press the "OK" button.
In both Microsoft Outlook and Outlook Express — To set Plain Text format for only selected addressees (e.g. the address of a JewishGen mailing list): In your e-mail address book, create an entry for a JewishGen Mailing List (such as "jewishgen@lyris.jewishgen.org" for the JewishGen Discussion Group). Click on your entry for the JewishGen Mailing List, then select "Properties" and then the "Name" tab. At the lower left is a checkbox for "Send E-mail using plain text only". Checking this box will ensure that any e-mail you send to this specific address will be in Plain Text format, even if your default format is HTML.
From the toolbar, select "Edit", then "Mail & Newsgroup Account Settings...". In the main "Account Settings" screen, uncheck the box "Compose Messages in HTML format". Press the "OK" button.
From the toolbar, select "Edit", then "Mail & Newsgroup Account Settings...". In the "Composition & Addressing" screen, uncheck the box "Compose messages in HTML format". Press the "OK" button.
If you are using AOL 6.0, 7.0 or 8.0, then you need to log on to AOL and select either Netscape or Internet Explorer as your browser — Do not use AOL's web browser. Launch the browser, and type "www.aol.com" in the URL field. Sign on with your ScreenName and Password. Click on "AOL Mail". You will then be able to submit messages using AOL's "AOL Mail on the Web" service.
The website "Unofficial AOL Email FAQ (Frequently Asked Questions)" suggests some ways to use version 6.0 or 7.0 of AOL's software for sending plain text messages.
On the menu bar, click on "Tools", then "Options". Under "Category", scroll down to and click on "Styled Text".
If you wish to send all of your messages in Plain Text format, you may click on "Send plain text only" and leave blank "Ask me each time." Then click "OK" at the bottom.
However, if you wish to send messages in HTML format to all but JewishGen mailing lists (and other selected recipients), then click on either "Send both plain and styled" or "Send styled text only" and click on "Ask me each time". Click "OK" at the bottom. This will give you final control of how a message is sent.
Now, whenever you send an e-mail message, a window will appear that asks you "Do you want to send plain text, styled text or both?". Then click on the appropriate selection. For JewishGen mailing lists, only "Plain Text" format should be used.
It is not possible to send "Plain Text" messages using MSN Mail versions 7 and prior. You must use an alternate e-mail program, such as Hotmail, Outlook, Outlook Express, Eudora or Netscape.
In MSN 8:
In the Compose window of Hotmail, if you see a Toolbar immediately above the section where you type your message, then your message will be sent as a Rich-Text message in HTML format. To revert to "Plain Text", look immediately above the left side of that toolbar for the "Tools" selection box. Click on the arrow, and then click on "Rich Text Editor OFF." A warning window will pop up asking if you want to do this — click OK. The toolbar will disappear, and you will now be set up to send messages in Plain Text format.
For other email programs, see the article "Configuring Mail Clients to Send Plain ASCII Text" at http://www.expita.com/nomime.html.
If all else fails, please contact your email program's vendor, and ask them how to set their email program to use Plain Text (and then let us know their solution, so that it can be added to this page).
JewishGen Support Center
Copyright ©2002, 2004 JewishGen, Inc.
Last updated Oct 1, 2004 WSB